Ralink rt5390r 802.11b/g/n 1x1 wifi adapter

I'm always here to assist you. Sorry it has taken me so long to reply, but I kept having difficulty signing in. Finally, I've used the HP Support app. After running it, no updates appear. I read your response. Thanks for the update. It is a pleasure to hear from you again. Your time is greatly appreciated. You've displayed great commitment, brilliant efforts and uncanny technical skills to try and resolve the issue Kudos to you for a job well done.

The computer is an older computer and Windows 10 drivers are not available for this notebook on the HP support site as it may not have been tested with Windows 10 since it is an older model and not manufactured by HP anymore. Now Please try these steps:. Stop the service first. Then restart it and make sure that it runs automatically. A second option is to try these steps: Power cycle the network : 1. Shut down your notebook. Unplug the power to your router.

Unplug the power to your modem. Wait at least 45 seconds. Plug in the modem, and wait for it to come back online. Plug in the router, and wait for it to come back online. Turn on your notebook, and test your connection. Disable the Power Off option for the adapter : 1. Open Device Manager. Expand the Network adapters. Click the Power Management tab. Remove the check mark beside Allow the computer to turn off this device to save power.

Click OK. Right click on the command prompt icon and chose Run as administrator. In the window that opens type "netsh int ip reset resetlog. Restart your PC and test. It may also help to reset the winsock catalogue : 1. In the window that opens type "netsh winsock reset" without quotes, and press enter. Now check if the issue gets fixed. If there are no hardware issues with the wireless card this should fix the issue.

Now check for issue resolution. If the issue continues, then the wireless card here is the culprit and needs to be replaced. I am being honest about it by keeping your best interest in mind without beating around the bush. Then connect it to the router to go online. It is very economical and cost-effective and can be ordered for a song. Please perform all these steps patiently as it is critical to resolving the issue.

Good luck to you. I will keep a watch for your response. Let me know how it goes and you have a great day! Please reach out for any issues and I'll be there to assist you.

To simply say thanks, please click the " Thumbs Up" button to give me a Kudos to appreciate my efforts to help. Take care and have a blessed year ahead. Stay healthy and smile big. Didn't find what you were looking for? Ask the community. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes.

Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. While we prepare for the move, we are unable to accept new postings. Or if you need technical support for your calculator visit: HP Calculators. If the pc does not recognize the hardware device then you can go with the hardware troubleshooter to check if that helps. Method 1 : Run the Hardware troubleshooter and check.

Follow the steps to run the troubleshooter:. Type Troubleshooting and click Troubleshooting under Settings. Now type Hardware Troubleshooter in the search option. Click on Hardware troubleshooter to run the troubleshooter. I would also suggest you to run network adapter troubleshooter and check if it helps. Please follow these steps:. Method Type troubleshooting in the search box on taskbar. Click troubleshooting in the search results.

Click " View all " and then click " Network Adapter ". Click " Next " and follow on-screen instructions. Remove and re-create the wireless network connection To remove and re-create the wireless network connection, follow these steps:.

Click Start , type ncpa. Right-click your wireless network connection , and then click Properties. Click the Wireless Networks tab. Under Preferred networks, click your wireless network , and then click Remove.

Click View Wireless Networks. Under Choose a wireless network, click the wireless network to which you want to connect, and then click Connect. Method 4: Check in compatibility mode. Follow these steps to install the drivers in compatibility mode and check if that helps. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs compatible with this version of Windows Steps applies to Windows Also follow the troubleshooting steps from this article and check if it helps. Note: This article also applies to Windows If you need further assistance we will be glad to help.

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